Terms and Conditions

Welcome to JPS Game Shop ("JPS Game Shop", "we", "our", or "us"). By accessing or using jpsgameshop.com, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue using our website and services.

1. About Our Services

JPS Game Shop is a Philippine-based online platform that provides:

Discounted game credits and in-game currency
Digital vouchers and gift cards
Game subscriptions and other digital gaming products

All products sold are digital goods delivered electronically.

2. Eligibility

By placing an order, you confirm that:

You are at least 18 years old; or
You have permission from a parent or legal guardian.

You are responsible for ensuring that your use of our services complies with the laws of your country.

3. Orders and Payments

All orders are subject to payment confirmation.

We reserve the right to:

Decline or cancel suspicious transactions.
Verify customer information before processing.
Refuse service when fraud or abuse is suspected.

Prices displayed on the website are subject to change without prior notice.

Payments are securely processed through trusted third-party payment providers. JPS Game Shop does not store your complete payment credentials.

4. Digital Product Delivery

Most orders are delivered instantly after successful payment confirmation.

Delivery times may vary due to:

Payment verification
Game server issues
Maintenance
Supplier delays
High order volume

While we strive for fast delivery, estimated delivery times are not guaranteed.

5. Customer Responsibility

Customers are responsible for providing accurate:

Game User ID
Server or Region
Username
Email or contact information (if required)

Orders completed using incorrect information provided by the customer cannot be refunded or replaced.

6. Refund Policy

Due to the nature of digital products, all completed and successfully delivered purchases are final.

Refunds will only be considered when:

We are unable to deliver your order.
A duplicate payment has been confirmed.
An error occurs that is directly caused by JPS Game Shop.

Refunds will not be granted for:

Incorrect account information submitted by the customer.
Change of mind.
Purchased by mistake.
Game account suspensions or bans.
Delays caused by third-party providers or game publishers.

7. Fraud Prevention

We reserve the right to:

Cancel suspicious transactions.
Request identity verification.
Suspend or terminate accounts involved in fraudulent activity.
Report fraudulent transactions to the appropriate authorities when necessary.

Chargebacks made without contacting our support team first may result in permanent account restrictions.

8. Intellectual Property

All logos, graphics, website content, branding, and original materials on JPS Game Shop are our intellectual property unless otherwise stated.

Game titles, logos, trademarks, and publisher assets remain the property of their respective owners.

9. Third-Party Services

JPS Game Shop is an independent reseller.

We are not affiliated with, endorsed by, or sponsored by any game publisher unless explicitly stated.

All trademarks belong to their respective owners.

10. Website Availability

We aim to keep our website available at all times.

However, we do not guarantee uninterrupted access due to:

Scheduled maintenance
System upgrades
Technical issues
Internet outages
Events beyond our control

11. Limitation of Liability

To the fullest extent permitted by applicable law, JPS Game Shop shall not be liable for:

Indirect or consequential damages.
Loss of profits.
Delayed deliveries caused by payment gateways or game publishers.
Errors resulting from incorrect customer information.

Our maximum liability shall not exceed the total amount paid for the affected order.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We collect only the information necessary to:

Process orders
Provide customer support
Improve our services
Comply with legal obligations

We do not sell customer personal information.

13. Account Suspension

We may suspend or permanently terminate access to our services if a customer:

Violates these Terms.
Uses stolen payment methods.
Attempts fraud or abuse.
Exploits pricing or promotional errors.
Interferes with website security or operations.

14. Changes to These Terms

We may update these Terms and Conditions at any time.

Changes become effective immediately after being published on this page. Continued use of our services constitutes acceptance of the updated Terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Any disputes arising from these Terms shall first be resolved through good-faith negotiations. If no resolution is reached, disputes shall be subject to the jurisdiction of the appropriate courts of the Philippines.

16. Contact Us

If you have questions regarding these Terms and Conditions, please contact us through the support channels listed on jpsgameshop.com.

By using JPS Game Shop, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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